Analytics

Computed from your closed orders. Rates update with every recorded outcome.

Volume and failures by month

OrdersRTO + returns

Prevention funnel

From scored volume to estimated prevented failures.

Prevention goal

Zero-failure months are built one review at a time

Goal: hold every high-risk shipment before dispatch. Progress is held shipments against flagged high-risk orders.

Savings & ROI

Prevented failures are estimated from flagged volume × verification × observed rate. Refunds you process are real; prevention is the estimate — labeled as such.

Return reasons & fixes

Avoidable causes first. Each row ends with the concrete fix.

Repeat-risk customers

Pseudonymised IDs. Two or more adverse outcomes each.

Decision quality

Merchant verdicts on holds. A rising false-positive rate means the threshold is too tight.

Audit trail

Every automated and manual decision, newest first.

Failure rate by country

Failure rate by carrier

Failure rate by category

Failure rate by payment

Forecast accuracy

WAPE of past 7-day forecasts vs realized cases. Under 25% is high trust.

Anomalies

Days with at least 3× the trailing median. Worth a look before they become tickets.

Scenario planner

What-if math on your observed efficiency. Planning aid, not a prediction.

Weekly digest preview

The retention surface: top risks, accuracy, prevented story. Email delivery is configured at deploy time.

Calibration

Brier score is the mean squared error of predicted probabilities. Lower is better. Only the per-shop adapter learns; the base model is fixed.

Raw forecast data (30 days)